Best Practices for Responsible Gambling
To ensure gambling remains a positive experience, please consider the following guidelines:
- Entertainment, Not Income: Treat gambling as a form of entertainment, not a way to make money;
- Moderation: Gamble in moderation and avoid excessive play;
- Avoid Chasing Losses: Do not attempt to recover losses by gambling more;
- Track Your Time and Money: Keep a record of how much time and money you spend gambling;
- Set Limits: Establish clear time and money limits for your gambling activities;
- Balance Your Life: Ensure gambling does not interfere with your daily responsibilities and activities;
- Financial Awareness: Only gamble with money you can afford to lose;
- Take Breaks: If you feel the need, take breaks from gambling to maintain control.
Concerned About Gambling?
If you are worried that gambling might be affecting you or someone you know, ask yourself the following questions:
- Is gambling impacting your work or personal life?
- Have you argued with family or friends about your gambling habits?
- Do you feel guilt or remorse after losing money?
- Do you feel compelled to win back lost money?
- Have you borrowed money to continue gambling?
- Do you view gambling as a potential source of income?
- Have you sold personal items to fund gambling?
- Have you gambled longer than you intended?
- Have you played until you ran out of money?
- Are you putting gambling ahead of other important responsibilities?
If you answered “YES” to most of these questions, you or someone you know may be struggling with gambling issues. We encourage you to reach out to the following organizations for support and guidance.
Counseling Organizations
If you believe that gambling may be having a negative impact on your life or the life of someone you know, seeking help from professional counseling organizations can provide valuable support and guidance. Below are some reputable organizations that specialize in gambling-related issues:
- Gamblers Anonymous;
- Gambling Therapy;
- GamCare.
Self-Exclusion Options
To manage your gambling habits, you have the option to temporarily or permanently exclude yourself from the platform:
- Cooling-Off Period: If you need a short break, you can request a Cooling-Off Period of at least 7 days. This period can be extended as needed. Your account will remain inactive until this period ends, and it cannot be reactivated earlier;
- Self-Exclusion: For a more extended break, consider our Self-Exclusion option, which locks your account for a minimum of 6 months. During this time, your account will remain inaccessible, and we recommend applying similar self-exclusion measures with other gambling sites you use.
To activate either option, please contact our Customer Support team at support@slotland.eu.
Underage Gambling
We strictly enforce age verification to ensure that only individuals who are 18 years of age or older can access our services. To further safeguard minors, we encourage parents to use filtering software like Net Nanny™ to block access to gambling sites.
Parenting Tips to Prevent Underage Gambling:
- Password Protection: Use passwords to protect your computer and programs;
- Secure Login: Never leave your computer unattended while logged into your gaming account;
- Safe Storage: Keep your login credentials and payment details out of reach of children;
- Avoid Saving Passwords: Do not save passwords on your computer. Instead, write them down and store them securely.
Deposit Limits
Players have the option to set and adjust their deposit limits. For adjustments to your credit card deposit limits, please contact our Customer Support team available 24/7 at support@slotland.eu. Note that while we can enforce limits on credit card deposits, players using cryptocurrencies must manage their own deposit limits, as Slotland cannot impose restrictions on cryptocurrency transactions.
For more information or assistance, please reach out to our support team.