Company Information
Slotland is operated by Slotland Entertainment S.A., located at Suite 2100, BP 269, Hamchako Str., Mutsamudu, Anjouan, Union of Comoros. Our operations are licensed under License Number L21268 by the Union of Comoros. By registering, you confirm that you have read, understood, and agree to these terms and conditions.
Before creating an account, please review our general terms:
- Age Requirement: Players must be at least 18 or of legal gambling age in their area;
- Account Limit: One account per person is allowed. Extra accounts may be restricted or closed;
- Verification: We may ask for verification documents. Failure to provide accurate documents can lead to account suspension or closure;
- Restricted Countries: Players from specific countries, including Australia and India, cannot register;
- Information Accuracy: Ensure all personal information is accurate and up-to-date to avoid account issues;
- Account Security: You are responsible for your username and password. We are not liable for unauthorized account use;
- Currency: Transactions are in USD, but withdrawals can be in other currencies based on the exchange rate;
- Responsibility: All transactions are final and non-refundable. Slotland is not liable for any losses from real money play;
- Chargebacks: Deposits must be wagered at least once before withdrawal. Failure to comply may incur a 25% fee and result in account suspension;
- Disputes: Report disputes to support immediately. Slotland’s decision is final, and server results are binding.
Security and Conduct
For your protection and compliance, please note the following:
- Funds Source: Only use legal funds for gambling. Slotland cannot be used for illegal activities or money transfers. Suspicious activity may lead to account suspension and reporting to authorities;
- Dormant Accounts: Accounts inactive for over 365 days may be deactivated, and balances reduced. Contact Customer Support to reclaim funds;
- Content Use: Reproducing or redistributing Slotland content is not allowed except for direct promotion. Terms and conditions may change, so check regularly;
- Email Communications: Registering means you agree to receive administrative and promotional emails. To opt-out, contact support.
Bonus Rules
Here’s a summary of the key rules regarding bonuses:
- Bonus Redemption: Enter bonus codes before depositing. Contact support if you encounter issues with code redemption;
- Bonus Terms: All terms and wagering requirements must be met. Failure to comply may result in bonus cancellation and removal of related funds;
- Bonus Cancellation: Bonuses can be canceled in the Cashier section before use. Once gameplay begins, cancellation is not possible. For assistance, contact the Billing Department;
- Single Bonus Use: Only one bonus code can be active at a time. Combining offers is not allowed. Violations may lead to voided winnings;
- Bonus Limits: The standard bonus limit is $1,000 unless otherwise stated. Misuse of bonus codes will result in forfeited winnings and deposits;
- Welcome Bonuses: Available only to new members for one year. Slotland may deny or remove bonuses for multiple accounts, abuse, or suspicious behavior;
- Cashback and Other Bonuses: Must be used immediately and cannot be accumulated. Slotland may cancel bonuses if accumulated;
- Promotional Changes: Slotland can alter or cancel promotions and bonus terms without prior notice. Players should regularly check the terms;
- Time Zone: All promotions follow Eastern Standard Time. Be sure to account for this when claiming bonuses.
Bonus Cash Out Terms
Here’s what you need to know about withdrawing bonus funds:
- Wagering Requirements: Bonuses must be wagered before withdrawal. For example, a $100 bonus with a 15x requirement needs $1,500 in total wagers;
- Wagering Contributions: Different games contribute differently to meeting wagering requirements:
Slots: 100%;
Video Poker: 20%;
Keno: 50%;
Roulette: 1% (bets under $1 do not count). - Regional Requirements: Some countries have higher wagering requirements;
- Bonus Validity: Match bonuses and winnings must be used within 90 days. No deposit bonuses must be used within 14 days;
- Maximum Cash Out: Generally capped at 2x the bonus amount or $100, whichever is higher. No deposit bonuses require an active depositing account to withdraw;
- Consecutive No Deposit Bonuses: Restrictions apply. Winnings from a second no deposit bonus are valid only if prior deposits were made;
- Bonus Winnings: Winnings may be voided if additional games are played outside of the bonus terms. Excess winnings beyond the maximum cash out limit will be removed.
For further information or assistance, please contact our Customer Support team.
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